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Are all your products authentic?

Yes, we only source directly from Japan suppliers.

How long does it take for Preorder From Japan / Direct From Japan items?

Direct From Japans

Our supplier usually needs 1–2 weeks to prepare the stock. Once the item arrives at our warehouse, we will ship it out to you within 1–3 business days.

Preorder From Japan

Shipping depends on the supplier and the official release schedule. Delivery may take longer compared to Direct From Japan, but we will update you with the estimated timeline once available.

How long does it take for Preorder From Japan / Direct From Japan items?

Direct From Japans

Our supplier usually needs 1–2 weeks to prepare the stock. Once the item arrives at our warehouse, we will ship it out to you within 1–3 business days.

Preorder From Japan

Shipping depends on the supplier and the official release schedule. Delivery may take longer compared to Direct From Japan, but we will update you with the estimated timeline once available.

Can I combine preorder and Japan direct items in one order?

Yes, but your order will only ship once all items are ready. If you want faster delivery, we recommend placing separate orders

Do you accept returns or exchanges?

Since all items are sourced directly from Japan, we do not accept returns or exchanges.