We specialize in official Sanrio merchandise from Japan and some other Japan IP (Chiikawa, Monchichi, Rilakkuma and others)

Most products are available through preorders, with some ready stock items available from time to time.

A preorder item is not currently in stock. You can place your order in advance, and once the item arrives from Japan, we will ship it to you.

Preorders allow us to offer exclusive or newly released items from Japan.

The waiting time depends on the official release date in Japan and the shipping time to Malaysia.

On average, preorder items take 4–8 weeks to arrive. In some cases, it may take longer depending on the product release schedule.

Once we receive the item from Japan, we will ship your order as soon as possible.

We currently accept:

Payment instructions will be provided during checkout.

Unfortunately, orders cannot be cancelled once they are confirmed and payment (full or deposit) has been made.

This is because each preorder item is specially ordered from Japan for the customer.

Please note that deposits are non-refundable if the order is cancelled.

Preorder items cannot be cancelled, returned, or refunded once the order is confirmed.

However, if your item arrives damaged or incorrect, please contact us and we will assist you.

Currently we ship to Malaysia and Singapore.

If you are located outside these countries, please contact us before placing an order.

West Malaysia: RM8
East Malaysia: RM15

Free shipping for orders above:

• RM150 (West Malaysia)
• RM250 (East Malaysia)

Shipping fees will be calculated automatically at checkout.

Once your order is shipped, you will receive:

• Email confirmation with tracking number
• SMS notification when the parcel is out for delivery

Yes! If you are looking for a specific Sanrio item, feel free to contact us and we will try our best to source it for you.

For any questions, you can contact us via:

Instagram: @mewmiibear
Rednote (Xiaohongshu): @mewmiibear / @小喵熊

TikTok: @mewmiibear